Servicing All Major Heat Pump Brands
Repair
Don’t face the hassle of a faulty heat pump alone. We'll help get yours back up & running!
Replacement
Is your heat pump running efficiently? Need an upgrade? We're ready to assist!
Maintenance
Service for your heat pump means steering clear of breakdowns to stay comfortable!
Heat Pump Repair
What You Can Expect with Aire Serv of Omaha
Despite the name, heat pumps provide both heating and cooling for easy year-round comfort, replacing the need for a separate air conditioner and heater. While durable, heat pumps will still face an occasional issue and need professional repair. That’s where Aire Serv comes in! Our team is trained to diagnose and repair any issue your heat pump has. When we pop by for a repair appointment, you might see us performing the following:
- System Inspection: We’ll start with a thorough assessment of your system. We want to make sure we leave no stone unturned so we can find the root cause of why your heat pump stopped functioning.
- Thermostat Check: Ensure that the thermostat is working correctly and set to the desired temperature. Calibrate or replace the thermostat if necessary.
- Electrical Component Inspection: Check electrical connections, wiring, and controls for any loose or damaged components. Tighten connections, replace faulty wiring, or repair electrical issues.
- Outdoor Unit Review: Ensure there is no debris around the system that could potentially be blocking the airflow.
- Air Filter Examination: A dirty filter can restrict airflow, reduce efficiency, and lead to various issues, so we will check and replace the air filter if it is dirty or clogged.
- Refrigerant Levels: If levels are low, it may indicate a leak. We will need to repair the leak and recharge the refrigerant.
- Evaporator Coil Cleaning: If your refrigerant leaked, it might have caused ice to build up on the evaporator coils. We’ll clear the ice away so your heat pump can improve its efficiency.
- Fan and Motor Check: Examine the fan blades for damage and ensure they are spinning freely. If it isn’t, your unit is at risk of freezing over. Replace a faulty fan motor or capacitor if necessary.
- Compressor Inspection: The compressor is often considered the heart of the heat pump, so we will check it for proper functionality.
- Leak Detection: We use specialized tools to detect refrigerant leaks. If any are found, we will make any necessary repairs and test the system for proper pressure and performance.
- System Testing: After making repairs, we will test the system to ensure it is operating efficiently. This includes checking the temperature differential, airflow, and overall performance.
- Documentation and Recommendations: When we wrap up. we will document the repairs made and any recommendations we might have. We will also do our best to provide maintenance tasks to prevent future issues.
It’s important to note that HVAC systems can vary in complexity, and the specific steps taken by our team members will depend on the nature of the problem and the type of heat pump you have.
Common Heat Pump Problems
Home heat pumps can experience various issues, and troubleshooting them often requires system knowledge. Here are some common problems with heat pumps and solutions you can try before calling:
Won't
Turn On
Check the thermostat settings to ensure it is set to the desired temperature. Clean the air filters of built-up debris or replace them. Check the power sources, including any switches, plugs, and the circuit breaker. Ensure all vents are open.
Won't
Turn Off
Check the thermostat settings and ensure it is set appropriately calibrated. Clean or replace the air filters. Clean the AC coils. Other potential issues, such as an incorrect size unit, refrigerant leaks, or a broken compressor, are possible.
Not
Heating
Check the thermostat settings to ensure it is set to “heat” mode. Inspect the outdoor unit; debris could block heat from transferring. Clean out or replace your air filters.
Not
Cooling
Ensure your thermostat is set to the "cool" mode. Inspect the outdoor unit; debris could block heat from transferring. Clean out or replace your air filters.
Leaking
Liquids
Check the evaporator coils for ice; this could indicate a refrigerant leak. Turning your heat pump off can cause this ice to melt and leak from the system. Check your drain line for any clogs.
Strange
Odors
Musty smells mean mold could be growing somewhere in the system. Rotting smells might indicate an animal has found a way in. Burning smells could be a sign of electrical issues - you should turn off the system immediately and contact an HVAC professional.
Frozen
Outdoor Unit
Clean dirty air filters and coils. Ensure there are no obstructions around the unit. Confirm that the refrigerant levels are adequate. Check that the outdoor fan is working.
Malfunctioning
Indoor Unit
Check the power sources, including the wiring and the circuit breaker. If neither of these seem to be the cause, you could have a blown motor, which requires an HVAC professional.
If you encounter persistent issues or are unsure about the solution, we recommend you give us a call for a thorough inspection and repair.
Heat Pump Replacement
How to Tell When It's Time to Replace
Deciding when to replace your heat pump involves considering various factors related to the unit’s performance, efficiency, and overall condition. Here are some signs that may indicate it’s time to replace your heat pump:
Age of the System:
Generally, heat pumps have an average lifespan of 15 years. If your unit is approaching or exceeding this range, it may be more cost-effective to replace it rather than invest in recurring repairs.
Frequent Repairs:
If you find yourself constantly calling for repairs, and the repair costs are becoming significant, it might be more economical to invest in a new, more reliable system.
Decreased Efficiency:
As heat pumps age, they tend to become less energy-efficient. If you notice a significant increase in your energy bills or a decline in system performance, it could be a sign that your heat pump is no longer able to operate efficiently.
Strange Noise:
Unusual or loud noises from your heat pump could be a sign of worn-out or damaged components. If repairs don’t resolve the issue, it may be time for a replacement.
Inconsistent Heating & Cooling:
If your heat pump is struggling to maintain comfortable temperatures no matter the season, it may be a sign of a failing system.
Visible Signs of Wear and Tear:
Inspect your system for visible signs of deterioration, such as rust, corrosion, or damaged components. If the unit appears worn out, it might be time to consider a replacement.
Outdated Technology:
Newer air heat pumps often come with advanced features and improved energy efficiency. Upgrading to a more modern unit can provide better comfort and potential cost savings over time.
You Don’t Have a Heat Pump and are Ready for an Energy Efficient Upgrade:
Heat pumps are a great way to improve the energy efficiency of your home. Why have separate systems to maintain your indoor air temperatures when you can have one?
Before deciding to replace your system, give us a call! We’ll inspect your current system and help you navigate through your options, making the best decision for you and your home. We can also provide insight if you own a business that utilizes a commercial heat pump. If you know you’re ready to replace, still give us a call! We will get you scheduled with a speedy appointment and have you set up with a new heat pump in no time.
Heat Pump Maintenance
The average lifespan of a heat pump is 15 years, but with proper care, they can last up to 25! We recommend scheduling a tune-up for your heat pump before every major seasonal change to ensure it’ll continue working perfectly when the temperatures drastically rise and fall.
What to Expect at a Maintenance Appointment
When Aire Serv of Omaha shows up for a heat pump maintenance appointment, you can expect much of the same as mentioned in the repair section above. We check every component, test unit functionality, and ensure everything is doing what it needs to do. We will also take steps such as:
- Lubricate moving parts
- Tighten belts
- Test safety controls
- Examine the entire system for potential failures
- Clean debris around the unit
- Clean or replace air filters
Even if your heat pump seems to be functioning fine, we recommend scheduling a tune-up twice a year to ensure it stays that way. Regular maintenance is the best way to prevent breakdowns and extend the life of your system.
The Aire Serv Advantage Plan
Members of the Aire Serv Advantage Plan can enjoy discounted prices, priority scheduling, and two maintenance visits a year. When your maintenance plan is on auto-pilot, you never need to worry about when it’s time for your next check-up. We’ll send you maintenance reminders, save you money with discounted repairs, and provide you with peace of mind.
Types of Heat Pumps We Service
– Ducted Air-Source
– Ductless Mini-Split Air Source
– Ground-Source Geothermal
– Water-Source Geothermal
Look For Our Service Sticker
Our service sticker will let you know the last time we were there to give your system a tune-up. Don’t see a sticker? Don’t worry! Give us a call and we’ll check our records for your last maintenance appointment with us.